Coaching

This topic contains a range of tools to help run a session on coaching.
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What is coaching
This tool will introduce managers to coaching and get them to consider the prevailing 'coaching culture' in their own organisations.
When to coach
This tool will show managers when coaching is the right approach and when other remedies might be more appropriate.
Key steps for coaching
This tool will show managers two versions of the key steps needed to make their coaching sessions successful.
The learning ladder
This tool shows managers the range of feelings and emotions experienced as part of learning.
Coaching practices
This tool gives managers a simple structure for coaching others to perform.
Using the COACH model
A tool to help participants understand the key elements of a coaching session, practice the COACH model for coaching and understand the difference between facilitative and directive coaching.
Building rapport - language
This tool will help participants recognise that the way we use words reflects our thinking style and enables them to practise using language to build rapport.
Building rapport- matching and pacing
In this tool, participants will explore the NLP tools of mirroring/matching and pacing/leading as a means of building rapport.
Formulating questions
A tool to help participants understand different types of questions and when they can be useful and build confidence in formulating useful questions in coaching sessions.
Ask - do not tell
Use this tool to show managers how to use targeted questions to build ownership of the new way of doing things when coaching.
Listening in a coaching relationship
A tool to help participants understand the importance of listening when coaching and to recognise their own typical way of listening and its strengths or limitations.
Giving feedback when coaching
This tool will help participants understand how to give constructive feedback during a coaching session.
Ending the coaching relationship
A tool to help participants understand how to close a coaching relationship.