The purpose of this tool is to help managers improve communications in the team by identifying the issues in need of attention and agreeing actions to address them. This is done by a short team questionnaire followed, usually, by a team meeting.
- To enable managers to obtain feedback from all team members about the aspects of communication that will have the most impact on their job
- To involve all the team in addressing communication issues in the team
- To provide a simple structure to decide on actions and commitments related to improving communications in the team
- To create a dialogue between managers and their team members about how to improve communications.