Encouraging an admission of poor performance

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Last Published  01 August 2012

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Encouraging an admission of poor performance

 (34 KB)
Last Published: 01 Aug 2012
A short exercise to identify initial questions to use when confronting someone whose performance is causing concern.
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The situation - problem - effect - questioning cascade

 (37 KB)
Last Published: 01 Aug 2012
Use this questioning technique to encourage an admission of poor performance.