One of the guiding principles of managing poor performance is to 'hope for the best and prepare for the worst'. Adopting this approach means that managers will always be giving out the most helpful signals to their team member. But managers must recognise that despite all of their best efforts, their team member may ultimately be unable or unwilling to improve on their performance. Where can new managers learn about the procedures for managing poor performance? When should new managers involve HR? How should warning letters be drafted? New managers can learn about these key issues from this tool.
- To show managers where they can learn about the essential HR policies and procedures.