Achieving role clarity

Overview

Last Published  01 August 2012

Managers and their staff can each have a slightly different perception of a job because of their different perspectives: managers see a job from above whereas jobholders see a job from within. Where the manager's and jobholder's perceptions differ to too great an extent, role clarity is impossible to achieve.

Tool aims
  • To demonstrate to participants the value of adopting a collaborative approach to achieving role.