Developing confidence in your staff

Overview

Last Published  01 August 2012

'Why do they have to ask me?' This is a popular complaint from managers. Their staff seem always to be coming back with the same, or slightly different, queries which both disrupt the manager's thought processes and stop the staff from developing con?dence when dealing with problems. This tool shows new managers a simple process for developing confidence in their staff, which can also save managers valuable hours.

Tool aim
  • To show managers a simple process for developing confidence in their staff, saving valuable time.