On completion of the Advanced Certificate you will be able to:

• evaluate the use of approaches to thinking, problem-solving and decision making
• apply strategies for communicating and influencing people at all levels within the organisation
• support knowledge creation through the learning organisation
• identify individual and team based learning needs and relate these to the business needs
• develop learning solutions for individuals and teams to enhance performance
• design and develop approaches to assess formal and informal learning
• assess individual and team learning and performance through a range of techniques
• assess organisational learning and performance.