One of the most powerful business outcomes resulting from learning and development is enhanced organisational effectiveness and sustainability in change.

In order to achieve these outcomes L&D partners must establish a clear relationship between learning, the experiences that support it, the resources tt needs and the work-related and organisational objectives to which the learning will contribute.

Real, sustained learning only happens when individuals and teams are motivated to learn. L&D partners need to identify and tap into that motivation, build commitment to learning and provide a range of learning solutions that stretch and develop individuals.

• establish individual and team-based learning needs and relate these to business needs
• develop learning solutions for individuals and teams to enhance performance
• apply the learning cycle in formal and informal learning situations
• identify and generate key learning skills
• analyse the use of competency frameworks in learning and development