"My main motivation for doing this certificate was to further my career, so I knew I needed to get a CIPD qualification. While doing the certificate you get to meet lots of people who are in the same boat, you can bounce things off them and share ideas with them. My personal tutor was fantastic. I now feel I've got the confidence to go in and advise people and managers on how to deal with difficult people and difficult situations." Vanessa Smith
Listen to Vanessa's full testimonial: