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The Chartered Institute of Personnel and Development

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Home > Training courses and consultancy > Certificate in Employment Relations, Law and Practice > Certificate content

How to Handle Difficult Interviews (including disciplinary, grievance and exit interviews)

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How to Handle Difficult Interviews (including disciplinary, grievance and exit interviews)

About the module
Module programme

Module overview
A practical 2-day course that provides participants with the skills and confidence to tackle difficult interviews. The programme is extremely practical using role-play interviews, CCTV, discussion groups and case studies to explore and develop the necessary skills.

Benefits to you and your organisation

By the end of this course, you will be able to:

  • identify the legal principles on which you will need to provide advice and guidance for your organisation
  • effectively plan and conduct a range of interviews
    • grievance, disciplinary and exit in accordance with the law and best practice

 

Tutors
Mrs Anne Martin

Dates and availability

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CIPD Certificate in Employment Relations, Law and Practice
If you are a personnel officer providing day-to-day support or guidance on key areas of employment law at work or embarking on a career in personnel, the CIPD Certificate in Employment Relations, Law and Practice provides a solid grounding in all aspects of employment law. This certificate is delivered by CIPD Enterprises, the specialist learning provider of the CIPD.
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