The Human Resources Secretary/Administrator

About the module

Module programme

Module overview

Support staff have a crucial role to play in contributing towards the effectiveness of the department. This course is designed to provide a basic introduction to the HR function and to show how support staff can help the HR team and the organisation achieve business success. The course gives participants a basic understanding and appreciation of the role and scope of the function and key HR processes and procedures through open discussion and practical work. Participants will develop the knowledge and skills required to enhance their personal contribution and the effectiveness of their HR team.

Benefits to you and your organisation

By the end of the course you will be able to:

understand the role and scope of the human resources function in contributing to your organisation’s success
contribute and add value to the HR function
utilise the knowledge, skills and aptitudes required to enhance your role
improve the effectiveness of HR information
systems
develop your interpersonal communications skills
and deal with difficult situations
assist in the planning and organisation of the
recruitment and selection process
plan your own personal development

Tutors

Dr Sandra Tjok-a-Tam, Mrs Philippa Webster

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Dates and availability

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Certificate in HR Administration

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