The Chartered Institute of Personnel and Development

Short training courses

Evaluation of Coaching

Recommended for:

Middle to senior managers with responsibility for delivering or managing coaching in their organisations. HR and coaching practitioners who wish to gain a better understanding of the contribution coaching can make to individuals and organisations

Course overview:

The power of coaching for improving performance is now widely recognised by organisations. As the market becomes more sophisticated, so too have become the needs and demands of business. The coaching community is increasingly challenged to articulate the business benefits of their interventions. This workshop equips participants with the tools to quantify the value of coaching initiatives and in turn, enable organisations to assess the return on their coaching investment. Drawing upon measurement theory and real-world coaching case studies, participants construct their own plan for evaluating coaching initiatives. The workshop brings measurement to life through real-world case studies, and interactive exercises.

Course benefits:

By the end of the course you will be able to:

  • communicate the business benefits of coaching to your audience in a meaningful way
  • identify relevant and reliable performance indicators against which coaching interventions can be monitored
  • identify the relative pros and cons of evaluation tools in order to make considered choices when devising an evaluation plan
  • demonstrate the return on investment of coaching initiatives.