Anyone who wishes to maximise the benefits of coaching and mentoring for his or her organisation. Anyone who needs to know how to develop a coaching culture and encourage managers to use a coaching style of leadership.

Coaching and mentoring is used as a strategic tool for competitiveness and profitability. This course looks at how to achieve this. It addresses the many questions raised when organisations want managers to be coaches, want to use internal coaching and want to create a coaching culture.

By the end of the course you will be able to:

• understand the different applications of coaching and mentoring and identify which is the most suitable for whom
• know how to set up and run coaching and mentoring programmes, what pitfalls to watch out for and how to deal with them
• know when coaching isn't the right solution and consider alternative options 
• identify when to use internal coaches and mentors, how to train them, how to manage and monitor success and deal with possible conflicts
• position your organisation to develop a coaching culture, identify the barriers and know how to overcome them
• understand different leadership styles and when they are appropriate
• identify the skills, abilities and attitudes required to be a successful manager-coach