PROGRAMME

What is coaching and why is it used?

• differences between coaching, mentoring, counselling, training and instruction
• a framework for identifying the potential uses of coaching in the organisation and developing a coaching strategy
• comparing and contrasting different coaching models
  

Organising coaching and selecting the coach

• selecting a coach and matching coach and learner
• drawing up contractual arrangements, monitoring relationships
• evaluating coaching and arranging supervision

Using internal coaches and mentors

• deciding when to use internal or external coaches
• managing internal coaches
• setting up mentoring programmes and training internal mentors
• how to handle the dilemmas facing an internal coach

Developing a coaching culture

• defining a coaching culture for your organisation
• identifying the ‘soft skills’, people processes and systems that are required
• how coaching may be used for leadership development, succession planning and change management initiatives

How to facilitate a coaching style of management

• the benefits of a coaching style of management
• what is required to be a manager-coach
• the conflicts and dilemmas facing a managercoach and the barriers to developing this role

Action planning and review.