Day 1

History and definition of OD

• A framework for the roots of OD practice – the theories upon
  which it is based
  

Change management vs. organisation development

The OD process:

• Contracting – the initial step in the OD process, clarifying the issue, moving beyond the presenting problem
• Diagnosis – using diagnostic models to identify the underlying issues
  

Day 2

Continuing the OD process:

• Data collection and analysis – exploring the issue and collecting the evidence for action
• Feeding back diagnostic information – designing a process that ensures ownership of the data
• Designing interventions around organisational issues – examining different types of interventions
• The individual and change – what goes on inside people when dealing with change, the factors that link to increased commitment
• Evaluation – determining whether/how it worked
• Guest speaker – discussing real-life case studies of blending the theory of psychology with organisational development interventions.