Personnel practitioners responsible for employment law issues within their organisation. No prior knowledge of the law relating to grievance, discipline or dismissals is required.

Knowing how to apply the law on grievance, discipline and dismissals is essential for effective management. This 2-day course provides a thorough grounding in the legal issues to be aware of, and gives practical guidance on how to handle difficult situations and conduct disciplinary hearings.

By the end of this course, you will be able to:

• advise on the legal issues involved in the grievance, discipline and dismissal process
• advise on and apply your organisation’s grievance and disciplinary procedures
• deal with problem situations in a timely and effective manner
• follow all aspects of best practice