Personnel practitioners or line managers responsible for employment law issues within their organisation. The course is appropriate for individuals at all levels of knowledge and experience.

A practical 2-day course that provides participants with the skills and confidence to tackle difficult interviews. The programme is extremely practical using role-play interviews, CCTV, discussion groups and case studies to explore and develop the necessary skills.

By the end of this course, you will be able to:

• identify the legal principles on which you will need to provide advice and guidance for your organisation
• effectively plan and conduct a range of interviews
  • grievance, disciplinary and exit in accordance with the law and best practice