The Chartered Institute of Personnel and Development

Short training courses

Managing Poor Performance, Absence and Stress

PROGRAMME

Key legislation


  • implications of the Employment Act 2002
  • discrimination legislation including Disability

Discrimination Act 1995


  • the Data Protection Act and Codes of Practice
  • handling claims of victimisation and bullying

Managing absence


  • capability
  • attendance
  • absence levels
  • avoiding discrimination
  • managing short- and long-term absence
  • best practice
  • following company policies and procedures
  • obtaining medical evidence

Managing stress


  • what an employee is liable for
  • tackling the issues

Performance management procedures

  • performance appraisals
  • best practice
  • advising and supporting line managers on the law and company policies and procedures
  • do’s and don’ts

Handling poor performance

  • tackling the issues
  • preparation
  • who to involve
  • timeliness
  • confidentiality
  • natural justice and due process
  • record-keeping
  • potential outcomes and poor performance issues

Case study

 

Delegates will also have the opportunity to work through a real-life case study illustrating key points of law discussed during the course.