Recommended for:
Managing Poor Performance, Absence and Stress is for HR practitioners or line managers responsible for employment law issues within their organisation. No prior knowledge of employment law is required.
Course overview:
Managing Poor Performance, Absence and Stress is a 1-day course which provides the knowledge and skills to assist in reducing absence and tackling poor performance in the workplace, including formal actions such as disciplinary procedures.
Course benefits:
By the end of the Managing Poor Performance, Absence and Stress course, you will be able to:
- identify and resolve absence and performance issues
- deal with problem situations in a timely and effective manner
- review your organisation’s policies and practices in the light of recent changes to the law.
Booking
Note: This is a limited capacity course. We recommend booking early to secure your place.
Additional information:
In-house training
Managing Poor Performance, Absence and Stress can also be provided in-house. This is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We can also tailor the Managing Poor Performance, Absence and Stress course content to suit your precise organisation needs.
To speak to an adviser about your particular requirements call our in-house training team on +44 (0)20 8612 6202.
Course title:
Managing Poor Performance, Absence and Stress
Duration:
1 day (Non-residential)
Dates and prices:
21 August 2012, Londonavailability: 
Non-member price: £545 + VAT
24 October 2012, Londonavailability: Non-member price: £545 + VAT
In-house training
Managing Poor Performance, Absence and Stress can also be provided in-house. This is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.
PROGRAMME
Key legislation
- the law relating to performance, absence and stress
- implications of the Employment Act 2008
- Disability Discrimination Act
- the Data Protection Act and Codes of Practice
- handling claims of victimisation, bullying and harassment
Managing absence
- capability
- attendance
- absence levels
- avoiding discrimination
- managing short- and long-term absence
- following company policies and procedures
- obtaining medical evidence
- best practice
Managing stress
- what an employee is liable for
- tackling the issues
Performance management procedures
- performance appraisals
- advising and supporting line managers on the law and company policies and procedures
- do’s and don’ts
- best practice
Handling poor performance
- tackling the issues
- preparation
- who to involve
- timeliness
- confidentiality
- natural justice and due process
- record-keeping
- potential outcomes and poor performance issues
Case study
Delegates will also have the opportunity to work through a real-life case study illustrating key points of law discussed during the course.