DAY 1

Introduction 

• icebreakers
• contracting
• facilitation models
• exercise: measuring the climate

Personal skills development

• rapport-building
• clearing
• dealing with manipulation
• practice sessions

More tools and tactics 

• modes of thinking
• planning tools (Gantt, network, timelines)
• exercise: facilitating a meeting to create synergy
• climate analysis

Relationship-building

• transactional analysis

Team development

• models and strategies
• exercise: team commandments

Overnight

There will be a selection of questionnaires available to participants to complete overnight. These are designed to help facilitators reflect on their style of facilitation.

DAY 2

Review of Day 1 

Exercises on core skills

Review of inventories 

• exercise: paired coaching 
  

Dealing with barriers to agreement

• provocation and other catalytic techniques 
  

Conflict in groups and ways to deal with it 

The behaviour laboratory 

• exercises to practise in tough situations
•  video feedback

Action planning