Recommended for:
Assertiveness for Maximum Impact is ideal if you’re a manager, or team leader, needing to assert your position. Maybe you’re a technical specialist who wants to develop an authority in managing conflicting demands and priorities when dealing with other people or within a supporting role. Whatever your situation, this course will help you define a new, positive approach.
Course overview:
Take control, speak up and make yourself heard. Assertiveness for Maximum Impact is a two-day course that will give you the skills to achieve greater confidence and gain greater control of your life.
Course benefits:
You’ll come away with practical skills to help you express your views and opinions confidently, and ask for what you want in a way that gets listened to. Through group interaction and role-plays, you will learn to stand your ground in the face of resistance or manipulation, and deliver difficult messages without emotional interference.
Additional information:
Assertiveness for Maximum Impact can be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.
Course title:
Assertiveness for Maximum Impact
Duration:
2 days (Non-residential)
Dates and prices:
21 March 2012, Londonavailability: 
Non-member price: £880 + VAT
9 July 2012, Londonavailability: 
Non-member price: £880 + VAT
22 October 2012, Londonavailability: Non-member price: £880 + VAT
In-house training
Assertiveness for Maximum Impact can be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.
- What is assertiveness and why is it worth developing?
- How assertiveness differs from aggressive and passive behaviour
- How do I come across?
- Barriers to assertiveness – how can we overcome the barriers?
- The behaviour iceberg; what drives our choices?
- Helpful and unhelpful mindsets
- Thinking and feeling assertive
- Basic assertion
- Standing your ground
- Empathetic assertion
- Negative feelings assertion
- Discrepancy assertion
- Consequence assertion
- Case studies.