PROGRAMME

Introductions and objectives

What am I here for?

• pinpointing your purpose
  

Why delegate?

• the benefits of delegation, the risks of not delegating

Blocks and knocks

• why managers don’t delegate and why they should

How do I compare?

• self-assessment exercise

Six steps to delegation

• overview of a structured approach to delegation

Which tasks to delegate

• using a priority grid to identify suitable tasks

Who does it? 

• selecting the person and identifying his or her development level
• choosing the right delegation style to suit the level

Delegation planning

• a template for thorough planning

Briefing skills

• ensuring that the person knows what to do, when to do it and how to do it
• generating commitment and motivation

Monitoring progress and giving feedback

• ensuring that learning is realised and sustained

 Action planning.