Line managers, team and project leaders who need to bring high performing teams together quickly, or who are working with teams where recruitment is particularly difficult or retention levels worse than industry norms.

Recruitment and selection is an expensive and time consuming process which needs to be done fairly and objectively. Mistakes made by managers can prove costly if issues of compliance are over looked, but the costs of getting the wrong person for the role, in terms of reduced performance and subsequent team or individual problems, are even greater.

Getting an effective team together is just the starting point. With tight labour markets and high recruitment costs the ongoing challenge to retain and manage talent has never been greater and much of the responsibility for this lies with the line manager. Even with an established team, over time capabilities change and jobs evolve so getting the best from the members of your team requires constant vigilance.

This programme provides you with the tools and techniques needed to improve both selection and retention within your team and with the awareness and knowledge needed to ensure compliance with legal requirements and your organisation’s policies.

By the end of this programme you will be able to:

• identify the roles and profiles that are needed in your team and assess the impact of changing these
• calculate the costs of getting it wrong. Not just the economic costs of the wrong candidate in the job or the court costs and fines of compliance failure, but also the impact of high staff turnover on morale and customer satisfaction
• investigate market conditions for your area and occupation and contribute to decisions that help attract the best candidates for a role
• use the range of techniques and tools to support the selection of suitable candidates
• use available sources to identify the latest rules and advice to ensure compliance with legal and regulatory requirements during recruitment, selection and retention activities
• discuss current recruitment and selection policies and ideas for improvements at team and company level with HR and work with them to help ensure the best possible team is available
• compare your turnover figures with other parts of the organisation, other organisations in the industry and other industries
• understand the factors that influence people’s satisfaction with a job and retention levels and make recommendations for improving this within your team
• complete your selection and retention assignment and enjoy the benefits this brings to your organisation.

This is a 2 month blended learning programme of approximately 50 hours of structured learning and development comprising:

• a structured self-study guide providing underpinning knowledge, background reading, checklists and practical reference material
• an intensive one day workshop where the focus will be on skill building to ensure you move from knowing what to do, to how to do it. Role plays and scenarios will be used to build experience of interviewing and selection and you will have the opportunity to review various diagnostic tools to help team selection and recruitment
• access to a dedicated online Learner Support Site for the duration of the programme with specific resources, synchronised tutor support, online collaborative activities, discussion forums and knowledge checks
• telephone and email based tutor support and mentoring to help apply learning to your specific business context.

Assessment will be by a written assignment based on a practical work based project intended to enable you to develop a plan to tackle a specific skills gap or improve the overall approach to recruitment and selection.

The start date for this programme is 3-4 weeks before the face-to-face workshop. Before this workshop participants will be provided with a study guide which provides the underpinning knowledge and will have a tutor briefing online and/or by phone. Prior to the face-to-face workshop participants must undertake preliminary self-study and participate in online discussions and activities.

Following the face-to-face workshop participants will undertake further self-study, participate in additional on-line and/or teleconference discussions and complete their workbased project/assignment.

Fees include:

• tuition and materials on the 1-day workshop
• regular teleconferences or virtual classroom
• structured self-study materials and guide to study
• online self-study and unlimited access to the online Learner Support Site for the duration of the programme
• open access to a CIPD personal tutor for one-to-one mentoring and support by phone or email
• assessment of your assignment
• monitoring of the programme by CIPD tutors and moderators.

Fees do not include travel or accommodation.

If you have a group of people who require training, this course is particularly suited to in-house delivery.

For more information call our In-Company Solutions team on +44 (0)20 8612 6202

Successful completion of this programme leads to Unit Accreditation by the CIPD. This can contribute to the CIPD Managing People Certificate. Subject to approval.