Recommended for:
An Introduction to Management is perfect if you're a first-time manager, or you're a recently appointed manager, looking to become fully effective in your new role. It will also prove strongly beneficial if you're an experienced manager seeking additional training, or a refresher course.
Course overview:
The most crucial step up in management is often the first step to management itself. An Introduction to Management will help you learn how to get things done efficiently, be involving and inspiring teamwork to achieve company goals, through the effective use of resources.
Course benefits:
You’ll come away with a better understanding of the role of the manager and the responsibilities this carries; understand your own approach to working with others and how this affects outcomes. The interactive action planning, case studies and role-plays will boost your own ability to maximise performance, through setting, planning and monitoring performance objectives; thus illustrating key principles of motivating people and teams.
You’ll return to work with a heightened sense of leadership styles, along with your own personal preferred style. You’ll become more familiar with a range of effective communication methods, and delegate with confidence. You’ll be able to identify, develop, and properly engage teamwork; recognise key strengths of individual team members; and set the best possible example to
inspire others.
'After attending this course I found it a lot easier to delegate tasks and trust my team to be effective and well motivated through my management style. I’ve had positive feedback from both managers and staff. The trainer was well equipped with good case studies and I found the interaction during the course an excellent way to see and understand different management styles. This course is a must for anyone new to management!’ Rupinder
Additional information:
An Introduction to Management can also be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.
Course title:
An Introduction to Management
Duration:
3 days (Non-residential)
Dates and prices:
20 June 2012, Birminghamavailability: 
Non-member price: £1365 + VAT
18 July 2012, Londonavailability: Non-member price: £1365 + VAT
19 September 2012, Manchesteravailability: Non-member price: £1365 + VAT
26 September 2012, Londonavailability: Non-member price: £1365 + VAT
14 November 2012, Edinburghavailability: Non-member price: £1365 + VAT
28 November 2012, Londonavailability: Non-member price: £1365 + VAT
In-house training
This course can also be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.
To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.
Courses providing similar subject matter:
Day 1
The manager’s role
- Managing the transition into management
- The key responsibilities of any manager
- The core competencies of managing people
- How the manager’s role has changed
- Getting the right relationship with the team
- ‘Command and control’ or ‘facilitator /coach’
- Management behaviours which inspire, motivate, engage people
- What research shows are the characteristics of an effective manager
The management of time
- Managing your own time
- Recognising High Value Adding work and Low Value Adding Timestealers
- Managing other people’s time
The management process in action
- Anticipating and thinking ahead
- Agreeing key priorities and projects with stakeholders and colleague managers
- Setting effective goals and involving the team in action planning
- Balancing the day to day work and these extra projects / new work
- Monitoring performance effectively
- Giving supportive guidance and feedback
- Reviewing performance against objectives and action plans, using Appraisal systems as appropriate.
Day 2
Developing your management style
- Communicating the message with clarity and style
- Balancing the need for achieving the results, through involved, motivated colleagues
- When and how to “push” people
- When and how to “pull” people
- Getting the balance right between “push” and “pull” in coaching, appraisals, meetings etc
- Matching and adapting management style to the needs of each individual
- The advantages of style flexibility and the dangers of using only one style
- Recognising natural personal strengths and also “blind spots” and areas requiring improvement
- My style personality profile
Delegation and Motivation
- How effective delegation motivates people
- Using delegation to improve team and individuals’ productivity and morale
- How to delegate effectively
- Planning the task carefully, monitoring progress, providing regular, constructive feedback and guidance
- “Courageous conversations” – working with the disengaged colleague, and with the star performer
- Avoidable traps, practical tips for success
- The principal benefits of delegation, including improved time management and improved attitudes to change
Day 3
Managing people and performance
- What motivates and what demotivates people
- Creating and maintaining the right atmosphere
- What research shows about effective motivation strategies, and when to use each approach
- Managing difficult people and situations
- Coaching for improved performance
- The performance management process
Leading the way
- What is leadership? How does it differ from management?
- The personal power or charisma of a leader
- How leaders communicate with vision, passion and impact
- What do leaders actually do?
- Getting the best out of each individual
- Leadership and change – helping the team to forge ahead, especially in turbulent times
- “Quiet leadership” – what the latest research shows us about successful modern leadership
- Balancing the strengths and capabilities of each individual within the team
- Leading the way in times of conflict and difficulty, confused priorities and moving goal posts
- Recognising natural leadership strengths and areas for development
- Leading by example – tips about positive behaviours and personal energy
Action Plans