Day 1

Project management overview

• an introduction to project management
• overview of programme management and portfolio management
• an introduction to project life cycles and key success factors

Initiating a project

• how to initiate a project by defining the needs of stakeholders, establishing a clear business case, and agreeing key roles and responsibilities for the team

Establishing the objectives and scope of work

Quality management

• an introduction to quality assurance and quality control

Creating a project plan

• the value of a plan, project definitions, work, product and organisational breakdown structures, networks and critical path analysis, risk management and ownership, Gantt charts, milestone charts.

Day 2

Estimating

• the main techniques for estimating resources

Resourcing the plan

• how to ensure that the plan is fully resourced, through resource histograms and resource levelling

The project communication plan

• how to communicate appropriately with all stakeholders, and gain commitment from the team

Building the team

• an overview of team development and key roles and responsibilities

Monitoring and controlling projects

• simple monitoring tools and techniques

Handover

• how to hand over to the operational team effectively

Project closure and learning review

• how to close the project and document the lessons learned

Individual action planning

The 1-hour multiple-choice exam (optional).