- Definitions and project terms: life cycles and how to use them
- Starting the project well: identifying stakeholders’ needs; managing the scope and life cycle; developing a clear vision
- Project leadership skills and styles: developing your own style; adapting style to the project life cycle; delegating effectively
- Organising the project: choosing the right organisation structure; roles and responsibilities
- Building a high-performing team: selecting the team for the job; accelerating team development
- Creating a realistic team plan: planning as a team; work breakdown structures; critical path planning; Gantt charts, milestone planning; planning software; managing risks
- Influencing skills: understanding influencing styles
- Managing the implementation: monitoring techniques and change management; dealing with creeping scope; communication strategy
- The learning project: conducting project reviews; capturing learning; debriefing team members and closing the project.