- the Adair model and assessing your impact on individuals, team and task
- measuring performance of the team, the metrics available and their sources eg absences, formal interventions, turnover, productivity, promotions etc.
- prioritisation based on impact ease grids
- benchmarking – its value and limitations
- the steps and stages in a personal development plan
- alternative opportunities for development
- the impact of learning style preferences on the learning strategy you adopt
- frameworks for collecting and organising analyses of personal strengths and development needs.