This course is relevant to, and has been attended by, a very broad range of people including graduate trainees, HR specialists, consultants, project leaders and managers. Their common denominator is that enhanced influencing skills, used positively, will help them achieve better results with other people more easily.

Achieving your goals at work means getting the help, co-operation and commitment of others, often with no formal authority. Because of natural features of the way we communicate and learned habits, we can make the influencing process more difficult and less successful than it need be. This course gives you practical skills and tools to gain the co-operation of others and bring them around to your way of thinking – without manipulating them. It will boost your effectiveness, professional impact and personal credibility.

By the end of this course you will be able to: 

• influence other people positively and with confidence
• assess your current behaviours and approaches, replacing those that reduce influencing effectiveness with ones that will enhance it
• rapidly determine how to influence someone by understanding their reasoning
• remain calm and professional when faced with manipulative tactics
• identify the positive influencing techniques you can use face-to-face, over the phone, in emails, giving presentations and during meetings
• behave more credibly and effectively in meetings and group discussions.

If you have a group of people who require training, this course is particularly suited to in-house delivery.

For more information call our In-Company Solutions team on +44 (0)20 8612 6202