DAY 1

• why positive influencing skills are so important
• identifying who you need to influence and what you need to achieve with them
• what goes wrong with influencing?
• the perspective problem
• triggers, responses and ‘foot-shooting’ behaviours
• why manipulative influencing will backfire on you
• the power of deep probing
• why probing doesn’t come naturally to us
• how brain evolution makes positive influencing unnatural to us
• the persuasive funnel and why it works
• triggers, responses and positive behaviours
• making your ideas attractive
• how to encourage others to shift their perceptual position
• why other people’s manipulative tactics can be difficult to handle
• how to spot, and respond to, others’ manipulative tactics.

DAY 2 

• the power of subconscious influencing
• positive influencing techniques you can use faceto-face, over the phone, in emails, in meetings and making presentations
• how meetings and group discussion often go wrong
• how to contribute to meetings and group discussions subtly and effectively
• the big problem implementing ‘soft skills’ learning
• practical ideas to help you implement what you’ve learned and learn as you implement
• how positive influencing will benefit you professionally and personally

Implementation coaching.