DAY 1

• why leadership is becoming increasingly important
• how the changing nature of work has changed our understanding of what constitutes effective leadership
• the effect of comfort zones on our ability to lead
• the difference between management and leadership and how to combine them in the right balance in your role
• how to determine your leadership vision and describe it so that your team buys into it
• the key leadership characteristics (including a self assessment) and those on which you need to concentrate to develop further as a leader
• why leaders always set an example and how to determine the precise example you need to set
• understanding different levels of motivation; comparing your team’s level of motivation with the level they need to achieve your vision

DAY 2

• the significance of personal development to both performance and motivation
• how to use deliberate on-the-job learning to develop and motivate people
• the difference between a group of people and a team
• working, ‘nominal’ and virtual teams
• 45 practical motivational ideas
• Your pivotal moments when your leadership credibility is on the line and how to handle them
• developing your practical implementation plan; peer coaching.