The Chartered Institute of Personnel and Development

Measuring the Effectiveness of HR

 

Thousands of professionals train every year with us, taking part in our short courses, qualifications and flexible learning programmes.

About the Course

Recommended for:


The Measuring the Effectiveness of HR course is suitable for HR professionals working in either private or public sector and those involved in proving the value of HR.

Course overview:


This essential one-day course will help you understand and communicate your HR department’s contribution to the organisation. You’ll be able to identify the key performance metrics for HR and how to measure them.

Course benefits:


You’ll explore why measurement of HR performance is critical to ongoing organisational success. You’ll be able to determine how best to form an effective business case for HR development in your organisation; illustrate relevant factors determining which metrics to use; and cite effective ways of using, presenting and reporting those metrics for senior management. You’ll consider future HR developments, and subsequent impact on performance measurement.

Additional information:


In-house training

Measuring the Effectiveness of HR can also be provided in-house. This is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We can also tailor the Measuring the Effectiveness of HR course content to suit your precise organisation needs.

To speak to an adviser about your particular requirements call our in-house training team on +44 (0)20 8612 6202.

Dates and Prices

Course title: Measuring the Effectiveness of HR
Duration: 1 day (Residential / Non-residential)
Dates and prices:
28 September 2012, Londonavailability: Green light
Non-member price: £545 + VAT
CIPD member price: £490 + VAT (find out about CIPD membership)
Book now
28 September 2012, Londonavailability: Green light
Non-member price: £545 + VAT
CIPD member price: £490 + VAT (find out about CIPD membership)
Book now
This course can also be provided in-house, which is a cost-effective approach if you have a number of people who require training. You choose where and when you want our trainers to deliver. We will also tailor the course content to suit your precise organisation needs.

To speak to an advisor about your particular requirements call our In-house team on +44 (0)20 8612 6202.

Course content

  • Identifying where HR in your organisation sits on the ‘HRM Scale of Effectiveness’, what ‘effective HR’ means, and subsequently determining an overall approach to HR performance measurement
  • Establishing why HR needs to measure its’ performance and contribution to business success
  • Identifying and overcoming hurdles to effective HR measurement
  • Understanding the key frameworks for measuring HR effectiveness, and choosing which to implement
  • Identifying suitable performance metrics in relation to the CIPD’s new HR Profession Map Professional Areas
  • Processes and tools for measuring your own department against these metrics
  • Benchmarking your department against HR best practice in your sector
  • Using, presenting and reporting on HR metrics
  • Building the ‘Business Case’ for HR with senior management
  • Reviewing the use of HR metrics
  • Looking forward – ‘Next Generation HR’ and the impact on HR metrics 

Course tutors

Mrs Caroline Stockton