Participants include leaders, managers of change projects, facilitators and those in organisation development/consultancy roles. Ideally, participants will have a current organisational change project issue to focus on.

Managers in private and public sector alike face the ‘change or die’ challenge of competition, globalisation, creating a need to lead fast paced changes in product, service, technology and delivery mechanisms. Even well designed changes are defeated when the workforce drags its feet and the failure costs run into millions. This short practical course offers a step-by-step logic combined with practice in the soft skills to prepare for, introduce and deliver change in your organisation. You learn how to ‘get real’ and gain buy-in, working through negative reactions to generate a sense of responsibility, how to mobilise and follow through, sustaining energy levels to deliver successful outcomes.

By the end of the course you will be able to:

• assess your previous change experiences to inform your current change initiative
• articulate your business case for change including vision, milestones, success measures and outline project plan
• involve key people in meaningful conversations about the planned change
• influence personal reactions to change, working through resistance to buy-in
• create committed alliances, mobilise teams and follow through to achieve needed results and performance