Day 1

Defining organisational development

• what is OD, its history and its roots?
• how can OD add value to my practice?

Our mental model – our diagnostic filter

• what is our mental model of organisational health?
• how can we ensure our diagnostic lenses do not affect the robustness of our data collection processes and outcome?

Big system diagnostic tools and frameworks

• take a tour of the various planned and systemic frameworks available from research
• apply them to audit the health of an organisation
• discuss the methodology used for diagnostic work

Planned and emergent change

• overview of the change literature
• managing the polarity of planned and emergent change
• macro and micro issues in planned change.

Day 2

Intervention

• what is it?
• what are the four families of intervention?

Group dynamics – the building-blocks of intervention

• why group skills matter
• competence in managing a group

Big system intervention methodology

• appreciative inquiry
• mindset or methodology?
• how can it impact on my practice?
• open space technology
• introduction to the methodology
• practical exercise: action planning and next steps

Self as instrument

• what are the characteristics of an effective practitioner?
• our own instrumentality

Review and action planning.