DAY 1

What is human resource planning?

• the planning process

Thinking about strategy

• linking HRP to business plans
• scenario planning

Demand planning 

• attendance, utilisation and efficiency
• forecasting demand

Case study 

• staff forecasting with variable requirements in a retailer 
  

Labour turnover 

• measurement
• improving retention

Case study

• staff retention in a call centre

Evening preparation – case study.

DAY 2

Case study 

• right-sizing and restructuring in a financial institution

Supply planning

• competency profiles
• developing a flexible organisation

Career and succession planning

• further elements in the HR plan

Labour costs

• approaches to measuring costs

Case study

• analysing career structures in a changing marketplace
• managing the implications of growth

Constructing the HR plan 

• understanding the business context
• implementation and action plans
• using a template to develop your own HR plan

Action planning.