DAY 1

Introductions and objectives

The organisational context 

• the roles played by HR practitioners
• the contribution of the HR function to
• organisational goals
  

Performance management

• performance appraisal v performance
• management v managing performance
• employee motivation

Recruitment and selection 

• job analysis
• advertising and e-recruitment
• selection methods
• equal opportunities

Explanation of overnight work and preview of Day 2.

DAY 2

Review of Day 1

Learning and development

• learning styles
• Kolb’s learning cycle
• identification of learning needs
• design and delivery of learning programmes
• models of evaluation

Legal background/discipline and grievance handling

• important legal issues
• the employment contract
• unfair dismissal
• handling discipline and grievances
• keeping up to date

Managing change

• the psychological contract
• the impact of organisational change
  

Action planning.