Personnel and development professionals who need to understand and design competency based approaches in recruitment and selection, training and development, performance management and reward systems.

Competency frameworks are increasingly used by organisations for recruitment and selection, training and development, performance management and reward systems. This course provides an overview of the latest trends in the competency field. It also enables participants to begin to refine their own competency framework. Those without existing frameworks will be given practice in writing competency statements and describing behaviours.

By the end of the course you will be able to:

• assess the process through which competencies are derived
• evaluate the benefits and limitations of the competency approach
• explain how to use competencies to design effective HR processes
• persuade others of the usefulness of the approach