DAY 1

Why work in teams?

• psychological and performance benefits

The social psychology of group behaviour

• group processes and group conformity
• minority influence – the value of dissent
• groupthink – how to prevent it
• hidden profiles – how to profit from them

Forming teams and maintaining good teamwork

• the psychology of individual differences
• psychological insights into diversity in personality, age, gender, culture and teams
• selecting and testing/KSAs for teamwork

Innovation in teams

• group processes and team innovation
• techniques for stimulating creativity and innovation

Effectiveness in teams

• SMART goal-setting for group performance.

DAY 2

Leadership in teams

• psychological analyses of group leadership
• situational influences on the leader’s behaviour
• transformational leadership
• leadership across cultures

Managing conflict in teams

• social psychological explanations of conflict
• task and relationship conflict
• ways of handling conflict

Team and organisational relationship

• team organisational relationships
• introducing team-based working in organisations
  

Reflexivity and learning in teams

• learning when it’s safe
• the psychology of error management
• managing goals, strategies and processes in teams
• the psychology of being reflexive as a team

Problem consultation and action planning.