DAY 1

The nature of well-being at work

• defining and measuring well-being
• the importance of how people feel about their jobs, their employing organisations and themselves
• characteristics of jobs and people that influence well-being
• job satisfaction, occupational stress and well-being

Challenges to well-being in the contemporary organisation

• psychosocial factors as the principal hazards
• bullying and harassment
• work-related violence

Well-being beyond improved health

• work performance
• attitudes to work, the job and the organisation
• absence and intentions to quit
• voluntary (citizenship) behaviour.

 DAY 2

Assessing well-being at work

‘You cannot manage what you do not measure’

• methods of assessing organisational health
• health audits and the problem-solving cycle
• conducting a health audit – simple steps

Managing and promoting health and well-being at work

• a framework for health management
• capability, development and performance
• what works and what doesn’t? Evidence for health management interventions
• building well-being into organisational development interventions and corporate strategy

Action planning.