DAY 1

The competency-based approach

• what competencies are and why the approach is needed
• what difference it may make to the way you attract and select staff

Competency frameworks

• examples of competencies
• links to the business, the culture and HRM/HRD systems
• framing your competency framework for recruitment purposes.

DAY 2

The recruitment process and competencies

• advertising for competent people
• designing your selection processes
• bias, stereotyping and gender issues

Assessment centre design

• how to select or create competency-based assessments
• identifying potential
• identifying, recording and judging evidence of competence through exercises

Competency-based interviewing

• identifying, recording and judging evidence of competence through questioning

Action planning

• planning the next steps to implement a competency-based recruitment approach
• framing a persuasive argument for a competency-based approach to recruitment.