The industry

• the development and diversity of the modern recruitment industry
• regulation and legislative compliance
• the services of recruitment consultancies
• employment business – overview of temporary supply
• employment agency – permanent recruitment processes

Profile of a recruiter

• competencies and core behaviours
• motivators and performance drivers
• commission, ethics and achievement
• quality indicators for selecting recruitment agency partners

Developing the relationship

• creating relationship opportunities
• development and enhancement of the relationship
• common problems and example solutions
• getting the best from your partner agency

 Achieving your objectives

• sources of enquiry and search methods
• objective matching and presentation of candidates
• candidate management procedures
• managing the recruitment process via an agent