PROGRAMME

Approaches to assessing learning

• characteristics of formative and summative assessment
• the difference between normative and criterion based standards and when to use them
• using the right assessment method for the right type of learning objective

Using a range of techniques to assess learning

• performance indicators
• benchmarking
• employee and customer satisfaction measures
• the balanced scorecard
  

Practical skills development

• choosing a technique for assessing learning and performance
• demonstrating your skills in communication
• influencing and persuading your audience with the benefits of your technique for assessing learning and performance
• applying the key learning skills to assess your own performance and development
  • self-assessment
  • reflective thinking
  • giving and receiving peer feedback
  • constructing development plans
  • Personal Development Records
  • developing learning plans