L&D practitioners and HR generalists responsible for designing and delivering learning and development events for a variety of clients. External L&D consultants wishing to design and deliver learning interventions as solutions for clients. Line managers, team leaders and trainers who want to expand their capabilities to design and deliver learning interventions.

In our knowledge-based economy competitive advantage is built where individuals seek to acquire the knowledge and skills to meet organisational needs and objectives. To perform effectively L&D professionals must think beyond the operational confines of the immediate training task and assess what learning and development events will add most value at individual and organisation levels.

By the end of the course, you will be able to:

• analyse client learning needs at all organisational levels
• identify key stakeholders in the L&D process
• handle the tensions involved in stakeholder relationships
• agree measures of success for learning events with stakeholders
• use the principles of learning in learning design, delivery, transfer and evaluation
• select appropriate learning materials and assess how to incorporate them effectively into learning events