PROGRAMME

Analysing client learning needs

• a range of tools and techniques to analyse client needs
• using the most appropriate technique for learning needs analysis
• analysing job-related and individual learning needs
• principles of performance consulting
• aligning learning events with business needs

Planning training solutions

• working with stakeholders to plan learning solutions to agreed learning needs
• working with stakeholders in the design process
• incorporating learning support systems into the design phase of L&D solutions

The principles of learning

• the principles of effective planning, design and delivery of learning events
• integrating workplace learning with more formalised learning and development initiatives
• achieving effective transfer of learning

Assessing and evaluating learning and development

• the difference between assessing, monitoring, validation and evaluation
• formative and summative techniques for validating learning
• a range of approaches and methods of evaluation and their application to the different kinds of learning events
• conducting training and learning audits and actioning outcomes