DAY 1

Introduction to training and learning

• what is training? why train? 

How people learn

• learning styles, memory and retention 
  

Objectives and outcomes

• writing well-formed objectives.
  

DAY 2

Systematic approach to training delivery

• preparation and research
• questioning, listening, non-verbal communication, visuals
• training materials and equipment
• observation, feedback and supporting the learner

DAY 3

Delivery of individual practical sessions

• practical delivery experience
• observation, feedback and review Introduction to managing discussions
• purpose, content and how to prepare
  

DAY 4 
 

Managing discussions – practicals 

• use of observer checklists for feedback and review
• individual practice at managing discussions.

DAY 5 
 

The scope of e-learning

• the origins of e-learning, formal and informal methods
• e-learning tools
  

When and how to use e-learning

• factors in choosing – effectiveness, feasibility, finance
• blending e-learning with other methods.

Please note: some evening work is required during the course.