Day 1

Overview of identification and analysis of training needs (IATN) process

• what? who? why?
• gaps in performance
• introduction to various approaches

Organisational issues

• environmental appraisal
• organisation/business strategy and training needs
• role of questionnaires and surveys
• SWOT and PESTLE analysis
• cultural and diversity issues

Analysis of data gathered

• techniques low- and high-tech options.

Day 2

Succession planning

• manpower planning through to succession planning

Occupational and group issues

• job training analysis and task analysis
• systems, processes, procedures, criteria checklists
• interviewing and fact-finding
• changing patterns of work
• occupational and professional development needs (competencies and standards)
• use of focus groups.

Day 3

Occupational and group issues continued

• practical experience of preparing for and participating in focus groups

Individual issues

• use of performance reviews
• assessment by self, 360-degree, joint
• employability, marketability, individual development

Planning to meet the training need

• ways of meeting the needs and constructing training plans
• gaining support and commitment to the plan

Action planning.

Please note: some evening work is required during the course.