Training administrators who are new to the role, training assistants or training managers’ secretaries. Those who have been in the role some time could use it to update skills and knowledge and enhance performance.

An effective training function can help plan and shape a workforce to meet everchanging business needs. There is a clear link between on-going learning, motivation and the achievement of corporate goals. A training department must be committed to excellence and has to run like a business. Part of this will be effective, efficient administration which underpins learning activities. This course provides participants with practical skills and a proactive approach towards training and development.

By the end of this course, you will be able to:

• describe the key activities of the training department within your organisation – and your role within it
• set up effective administration systems and procedures to underpin the training function
• identify the features and benefits of a learning management system/training management system
• design user-friendly communication which is relevant, informative, projects a professional image of the training department and fits the technology environment of the organisation
• assist in the preparation and control of the training department’s budget
• market training activities throughout your organisation
• integrate e-learning and traditional learning