DAY 1

Introduction to evaluation and assessment 

• definitions
• the purposes of evaluation
• stakeholders in the process
• a model of evaluation
• an overview of methods for evaluating different learning
• interventions including courses, self-development, e-learning, coaching, etc
• issues that affect your choice of method including reliability, validity, ontrol groups and sampling, availability of supporting low and high technology

Level 1: reaction-level evaluation

• the range of methods in addition to end of session/course reaction sheets
• analysing and presenting reaction-level information
• low- and high-tech analysis options
  

Level 2: measuring learning during training

• the range of methods
• issues in assessing learning fairly and appropriately
• the process for designing knowledge and skills tests

DAY 2

Level 3: workplace evaluation 

• the range of methods
• evaluating attitudes
• the role of the evaluation interview

Level 4: measuring long-term results

• the range of methods
• factors that intervene
• costs and cost-benefit analysis

Evaluating a whole course or learning event

• practical consolidation exercise

Please note: some evening work is required during the course.