DAY 1

Creating learning environments 

• opening sessions and rapport building
• left/right/Triune brain models and use of music
• using ice-breakers and energisers

Learning cycle and facilitating exercises

• Kolb’s experiential learning cycle and learning styles
• key steps in facilitating exercises

Overview of participative exercises 

• review of methods and using meta plan
• Howard Gardener’s seven intelligences and using card sort exercises

Feedback and video case study exercise

• constructive feedback and the power of positive language
• creating observation criteria checklists

DAY 2

Learning review and action planning

• ‘Four Stations’
• issues and best practice in reviewing
• encouraging transference of learning and action planning

Discussion exercise

• ‘Hot Debate’
• learnings re running and facilitating teamworking exercises
• using precision questioning in reviews and de-briefing

Case study exercise

• ‘Tricky Behaviour’ – problem-solving case study exercise on dealing with not-so-easy participants
• issues and best practice in writing and facilitating case studies
• models of group dynamics
• trainer styles and interventions

Role-play exercise

• ‘Managing Performance’
• issues and best practice in facilitating role plays