Business skills courses

This 1-day practical course provides an opportunity for facilitators to explore a range of tools and techniques, gain feedback in practice sessions and build increased confidence in dealing with challenging situations.

This 2-day course is aimed at the more experienced negotiators who deal with complex situations, and who want to develop their skills and their style to achieve win/win solutions more often.

This 2-day course provides you with the essential skills and techniques to be assertive and helps you develop the underlying beliefs, attitude and set of core values that will empower you to take greater control of your life.

This 2-day course examines the aims and objectives of HR departments in contemporary organisations and the way they are evolving.

A course for HR practitioners looking to keep up to date with the factors, opportunities and risks affecting their business, customers and operating environment.

This one-day course will help managers, HR practitioners, L&D professionals and those considering self-employment to acquire an overview of the consulting process and some of the skills required.

This 1-day course is designed to give you the confidence and skills you need to delegate tasks and responsibilities productively and constructively.

A 2-day introduction to neuro-linguistic programming which gives an overview and a practical insight into the significance and importance of NLP in business today.

This 2-day course is an intensive programme that focuses on giving managers the skills to feel more confident about operating and influencing at a higher strategic level.

This course enables participants to design and manage facilitation processes that will ensure successful outcomes and gain the commitment of all those involved.

CIPD's Finance For Non-Financial Managers Course is designed for managers who wish to develop their understanding of the financial aspects of their business.

Gain a robust grounding and insight into how to identify and deal with the key HR issues small businesses face.

An in-depth insight into specific issues throughout the ‘employee life cycle’ against the current legal context, with a particular emphasis throughout on avoiding discriminatory practice.

This 1-day course gives leaders and managers an opportunity to explore and experience what it is like to communicate with real inspiration and how they might breathe life into, and provide new energy to, their teams.

This 2-day course will help you develop coaching skills, and give you the confidence to adopt a ‘coaching management style’.

This 1-day course is designed to provide a broad introduction to project management and provides an optional Certificate.

This 1-day course provides practical techniques to help you handle difficult and potentially confrontational business situations confidently and effectively.

Learn how to manage international projects successfully and recognise cultural differences and working practices, how to adapt to different management and communication styles to achieve team collaboration and manage potential risks.

This 2-day course demonstrates how managing performance can enable you to motivate individuals and teams to work smarter, more creatively and with greater customer focus.

This one-day course explores the principles, practices and behaviours that underpin superior performance and the power of performance management.

This highly interactive two-day course is designed to develop your confidence in public speaking.

Are your reports are not being acted on or even read? Find out how to make them challenge other material on the desk of busy colleagues for reading time and attention with this 1-day course.

This 1-day course will help you gain the skills to create successful outcomes through influence and persuasion by developing a deep understanding of psychological approaches in personality, motivation and intelligence.

This 2-day course is designed to help managers to prepare more robust strategic goals and better implementation plans.

Learn how to adapt your communication style across language and cultural barriers to build good business relationships and work effectively in a multicultural environment.