CIPD research shows that employers are making increased use of mediation, and other forms of alternative dispute resolution (ADR), to resolve workplace issues. The 2015 study found that mediation by an external provider had been used in the last year by just under one in ten organisations, and its use had increased over the same period in one in three organisations. The survey also detected a marked interest by employers in developing internal mediation skills, particularly among HR staff, to be deployed for example in ‘facilitated discussion’ with the parties to workplace conflict. One in four employers said they will actively identify issues that may give rise to conflict, and deal with them before they become a serious problem.
There is a strong rationale for organisations to consider using mediation and other ADR techniques before disputes between individuals escalate and relationships break down beyond repair, and an event hosted by the Civil Mediation Council Workplace and Employment Group will explore some of the potential benefits and practical issues connected with using mediation, including:
Speakers include Sir Alan Ward (Chairman. CMC) Sir Brendan Barber (Chair, Acas), Orla Tierney (Head of Employee Relations and Reward Director, BBC), Pete Hodgson (Head of Employee Relations, Tesco).
The conference will share with you important insights into the process of making mediation the default option in workplace and employment disputes. The event will be held on 1 February 2017 at the Old Library, Lloyd’s of London from 3.15 pm to 6.15 pm and you can book here.
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